Humanize (verb)

1. To make more humane or less severe.
2. To make more human-like or relatable.

Origin:

From the latin humanus, meaning "of or belonging to mankind".

Examples:

1. The prison reform bill aims to humanize the criminal justice system.
2. The robot's creators hope to humanize it by giving it the ability to express emotions.
3. The company's management training program has helped to humanize the workplace.
4. The author attempts to humanize the historical figures in her novel.
5. The goal of the new policy is to humanize the way in which the company deals with its customers.