Salesmanship
(noun)
The art and skill of selling goods or services, including the use of effective communication, persuasive techniques, and customer relationship management.
Origin:
The word 'salesmanship' is derived from the words 'sale' and 'manship', referring to the art and skill of selling goods or services.
Examples:
- The salesmanship training program taught the sales representatives how to build rapport with customers, identify their needs, and make effective presentations.
- The salesmanship of the car salesman was impressive, as he was able to overcome objections and close the sale in a professional and ethical manner.
- The salesmanship of the real estate agent was key to her success, as she was able to negotiate complex deals and secure satisfied customers.
- The salesmanship of the telemarketer was poor, as he was unable to engage the customer and did not have a clear understanding of the product he was selling.
- The salesmanship of the consultant was exceptional, as he was able to articulate the value proposition of the solution and address the customer's pain points in a compelling manner.